It all begins with an idea…

  Wer’e not just a community, we are the energy ‘family’ and ‘community’ that cares.

Energy Support and Advice UK is a not-for-profit Community Interest Company (CIC) -championing the people of the UK with free advice and support on anything energy-related.  We are a caring advocacy service that empowers hundreds of thousands of households and small businesses across the UK to make better energy choices. We deal with energy bills, energy complaints, and all topics energy-related in the battle against reducing fuel poverty and improving society, our health, and our planet.

We are a recognised voice on energy efficiency and run transformative support work and campaigns to educate and empower communities and organisations to positively change their energy behaviours and build a more sustainable future.

The Story

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Founded by energy expert and industry consultant Gemma Hatvani in March 2022, Energy Support and Advice UK (CIC) have made a huge impact in promoting the importance of being energy ‘savvy’ and educating people to make positive changes which impact both their health and wealth. Since our conception, our innovative research, project work and campaigns, help us reach people and small businesses across the UK and we want to do much more!  

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“After working for over 20 years in energy, I was frustrated with the lack of support and transparency for customers. With the cost of living crisis, I decided to bring my knowledge of energy and passion for helping people to the front line and Energy Support and Advice UK was born.”
— Founder Gemma Hatvani
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We are in number one position on Facebook in the energy space and our videos regularly reach more than 159,000 views. Our social media reach is often 2.1 million….

Let's embrace the power of learning and supporting one another...

Let's embrace the power of learning and supporting one another...

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Our Online Community?

 Since our conception, our innovative research, project work and campaigns, help us reach people and small businesses across the UK and we want to do much more!  We have been featured in The Financial Times, Radio 4, Notts Tv, The Evening Post, The Mirror, Radio Five live and Rip-off Britian among many others.

Our Facebook Community offers 24-7 help and support and is empowering people to help and support one another more than ever before. We now have an impressive and highly engaged following of over 130,000 members and growing daily!

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Vision

To create a sustainable future where communities thrive through innovative energy conservation, empowering generations to live in harmony with our planet's resources and reducing the suffering of fuel poverty across the UK.

Mission

Our mission is to educate and empower people with energy knowledge. We are dedicated to reducing energy consumption and fostering sustainable practices by educating and advocating for positive changes that benefit people and the environment. 

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Goals  

We have two core, integral goals:

1. To provide impartial, transparent, and accurate information and support to energy consumers across the UK regarding energy use and behaviours, billing, tariffs, and debt including (ownership, management, and avoidance).

2. To promote and educate energy saving measures and initiatives through the reduction in energy consumption for cost saving and the protection of our environment and planet.

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Values

Our core values are built upon eight pillars that represent our culture and what we are all about:

Sustainability: Promoting sustainable practices that protect the environment for future generations.

Innovation: Embracing new technologies and approaches to improve energy behaviours, efficiency and reduce carbon footprints.

Education: Dedicated to raising awareness and educating communities and business’s about the importance of energy conservation.

Collaboration: Working together with individuals, businesses, and regulators to achieve shared energy-saving goals.

Transparency: Maintaining openness and honesty in all activities, ensuring that we follow our ethical obligations as an impartial not-for-profit Community Interest Company (CIC).

Empowerment: Encouraging and enabling individuals and organisations across the UK to take positive action which make an impact on energy conservation and cost savings.

Resilience: Adapting to challenges and changing circumstances to continuously improve energy-saving efforts and deliver innovative solutions and advice.

Community Focus: Supporting and engaging with local communities and businesses to create lasting, positive changes in energy usage.

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Support us

Researching the latest information, tackling the energy companies to fight consumer cases, donating equipment, and creating energy news and educational content takes lots of time and passion. As a non-profit organisation, we rely on your support - please help us if you can!