Our Impact
Since 2022, we have reached and supported thousands of people across the UK to become educated and empowered on energy….
“Energy Support and Advice UK has helped thousands of us find ways to reduce our energy use and bills. They inspire and empower everyone to care about making positive changes for the planet and our pockets.”
— Angela Flesher, community member
“At one of the lowest and most stressful times of my life, Gemma and her team of energy angels helped me solve my accumulating debts due to our suppliers’ error. They saved my sanity and hope, as well as my business”.
— Lucy Gallagher, community member and business owner
What We’ve Achieved
Become the UK’s number 1 Facebook Community group on anything and everything energy.
Handled over 75,000 substantial support cases for UK domestic energy users and small businesses.
Reached up to 2 million views in our online educational and support content.
Donated thousands of food items, blankets and energy-saving equipment including, slow-cookers and air fryers, to the most vulnerable
Raised and advocated on key energy issues within the media.
Developed key escalation channels to resolve customer complaints and mistakes with key UK energy suppliers.
Worked with Alexis Conran and Channel 5 investigating the ‘Truth about Smart Meters’.
Consulted on ‘Rip Off Britain with Angela Rippon on smart meters and billing’
Help us keep making an impact?
As a non-profit, we rely on donations and sponsorships to keep us going. If you can support us in any way, however small or large, it makes a big difference! Find out how you can support us or donate here…
Gemma and her team were invaluable in my case against EDF, she explained what should happen and, was on my side when it inevitably didn’t. Having her onside from the start helped enormously and was always there when things got frustrating. Many Thanks
- Ian Watson, Community Member
